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Processing Time
Orders currently have a processing time of 2-7 days. The processing time does not include the shipping timeframe.
Returns
Most of our products are made to order and personalized, therefore we do not offer returns or refunds. However, if there is an issue with your order due to our mistake, please contact us, and we will make it right.
Tumbler Care
Hand wash only, not dishwasher or microwave safe, avoid using harsh chemicals or anything abrasive when cleaning.
Tumbler Quality
We take great care in selecting high-quality tumblers for our inventory, please note that minor imperfections may occur. This could include small blemishes or lids that don’t align exactly to your preferred direction (we do not manufacture the tumblers we only engrave them).